Program Manager
Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:
In-office locations: Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Chicago, IL, USA; Mountain View, CA, USA; Seattle, WA, USA; Washington, DC, USA.
Remote location(s): United States.
Minimum qualifications:
- Bachelors degree or equivalent practical experience.
- 4 years of experience managing a project portfolio.
- Experience leading global cross-functional change management initiatives.
Preferred qualifications:
- Experience using data to draw insights and provide recommendations to improve efficiency and experience across the global teams.
- Ability to mentor teams and individuals to deliver a high level of performance without direct authority.
- Excellent project management skills, with the ability to manage multiple projects and to prioritize effectively.
- Effective analytical, problem-solving and organizational skills, with the ability to create consensus from diverse perspectives.
- Excellent communication skills in English, both verbal and written.
About The Job
The Online Careers Communication team manages the review and publication of job postings on Google Careers that is viewed by millions of potential Googlers every year. Based on data insights and trends, we drive programs and strategies to optimize candidate pipeline generated from job postings while protecting Google’s brand and upholding legal, compliance, and immigration guidelines. To build domain knowledge in the job posting and the general online hiring space, you will first contribute to operations, publishing inclusive, compliant, and effective job descriptions — job descriptions that create a great experience for candidates, while helping Google’s business hire the best people. After familiarizing with our operational process, you will understand pain points and learn the balance of people, process, and technology (PPT) framework when driving change management initiatives. You will contribute to operations. You will be responsible for a portion of the program management portfolio within the Online Recruiting team and partner with stakeholders within Recruiting to identify and execute on improvement opportunities for our service model. The areas of projects you may work on are diversity, inclusion, and equity (DEI), job content strategy, job ad performance, compliance, and process inefficiency, and more!
Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.
Additional Information
(Colorado only*) Minimum full-time salary range between $116,000 - $125,000 + bonus + equity + benefits. *Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.
Responsibilities
- Lead several critical projects across the team and People Operations to maximize the efficiency, effectiveness, equity and experience of Googlers, candidates, and broader team members.
- Use operational forecasts to distribute incoming work across the team, empowering team members to ensure continuity, quality, and a great experience for each client.
- Serve as a point of contact to promptly resolve escalations and incoming requests with a high focus on customer service.
- Improve job posting processes, customer support capabilities, and related documentation.
- Serve as a subject-matter expert in job posting content optimization, consulting as needed with Staffing teams to scale Google’s external job posting content strategy.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
CLICK HERE to apply!