Qualifications • High School diploma or equivalent with four years of administrative experience • Excellent customer service working with a wide constituent base • Strong commitment to communication and collaboration, MS Office • Fast and avid learner • Ability to multi-task in fast paced environment • Ability to communicate effectively orally and in writing, commitment to diversity and inclusion • Able to lift up to 50 pounds and be on feet for long periods • Board Effect software knowledge (training available) • Able to work independently and make sound decisions, and in a strong team environment • Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience | Responsibilities • Manages front office operations including receiving and screening telephone calls and visitors, responding to general inquiries, managing office supplies, maintaining calendars, and providing administrative support for all engagement events • Maintains positive and professional demeanor while greeting and directing in person and over the phone traffic • Utilizes Board Effect (training available), a volunteer board management platform to communicate with board members, schedules meetings on behalf of the AVP, handles catering, parking, etc. for board meetings • Coordinates routine correspondence, posts data and information on Board Effect regularly • Attends meetings and takes minutes • Manages and organizes office materials and supplies, completes confidential data entry • Administratively supports all alumni engagement activities and events including the creation of nametags, event briefing folders, packing of supplies, and mailing of event materials • Provides administrative support to the AVP and Director of Alumni Engagement and Director of Alumni Communication and Recognition and additional staff as needed |
Job description