Lead Case Manager Caminos Program- $2000 Sign On Bonus
Full TimePR
30+ days agoRequisition ID: 1110
Salary Range:$56,000.00 To 62,000.00 Annually
What is this job?
The Lead Case Manager provides effective leadership and management to uphold The Board of Child Care’s Trauma Informed Care Culture for clients, families, and staff. The Lead Case Manger provides adaptive leadership through supportive coaching and mentoring to case management and supervisory staff to inspire and encourage our workforce and promote integrity. He/She ensures the creation of strong systems and methods of performance excellence, while supporting the teams to embrace possibilities and develop creative solutions to ensure the demands of the program are exceeded. The Lead Case manager ensures the fidelity of the program components and ensures that systems of accountability exist to sustain the treatment expectation. The Lead Case Manager demonstrates knowledge of and familiarity with both Board of Child Care and Office of Refugee Resettlement Policy and Procedures relating to the care and supervision of Unaccompanied Children. This includes knowledge of legal background and authority governing the practice as related to working with Unaccompanied Children.
What is this company? Board of who?
Board of Child Care (BCC) is not a federal or state agency. It is an independent not-for-profit organization that serves over 1,000 children annually across 12 locations. You would join about 800 teammates across DC, MD, PA, and WV that empower youth and their families to flourish within their community.
What does this job do specifically?
Essential Functions:
- Responsible for general oversight and coordination of case management services. This includes responsibility for direct oversight of the case management team.
- Responsible for working in partnership with other program administrators to ensure that the collaborative process between the unit supervisors, case managers and clinical staff occurs on a consistent and on-going basis to ensure that unit programming is developed, implemented and maintained within the lens of integrative treatment design.
- Responsible for ensuring case managers comply with all aspects of youth and sponsor assessment practices, and that the case management team maintains consistent communication with program personnel to promote the positive adjustment of the youth to the program.
- Responsible for coordinating case management services to include the safe and timely release of UC in accordance with ORR policy and procedures.
- Supports development and implementation of service planning to ensure that all youth have access to diverse and meaningful program offerings.
- Provides training for case managers regarding responsibilities within the Caminos Program, including agency, state and federal policy updates and changes.
- Ensures accurate and timely completion of documentation as required by state and federal regulations, to include ensuring that all services provided to youth are documented in the client record and required databases in accordance with state and federal regulations.
- Maintains regular contact with various outside stakeholders, including assigned GDIT case coordinator, client attorneys and client child advocates. Participates in weekly client review meetings with external stakeholders.
- Provides effective communication across departments and programs to ensure consistency of expectations, as well as works effectively as a member of the interdisciplinary team.
- Coordinates with the clinical services staff, specialty services staff and other staff in provision of services and programs for clients through the therapeutic team approach. Advocates for the timely completion of specialized services as needed by the youth, including psychiatric and substance abuse evaluations, to include coordination with community-based resources if necessary.
- Involved in interviewing and onboarding new employees for the department. Integral in the orientation process for case management staff to teach clear expectations of the position and how it fits in the agency, provide ongoing support in the milieu to continue the orientation in the unit.
- Carries a small caseload in which he/she provides direct case management services. This is to ensure that skills remain sharp and that the team feels supported.
- To effectively provide oversight in the development/implementation of policies, procedures and reports to assure effective department functioning and documentation of activity and performance outcomes.
- Promote child/youth/family understanding of available Board of Child Care and community resources and facilitate referrals as appropriate.
- Maintain effective working relationships with families, children/youth, colleagues, consultants and community agencies.
- Develop and maintain emotional intelligence for effective self-care and the role-model for youth, staff, and families the essence of Trauma Informed Practices.
- Ensures that treatment services are provided to all youth and families 24/7 in keeping with COMAR, CARF and agency standards. Ensures that there is an effective and efficient system of coordination for staff utilization related to the complexity of youth and families, i.e. transportation, crisis support, behavior management and education.
- Demonstrates an understanding of the value of cultural diversity, including the ability to develop systems and practices that are inclusive of diverse staff members and responsive to the cultural needs of the client population served.
- Assist in the provision and facilitation of department and agency wide training opportunities.
- Required Education and Experience
- Bachelor’s degree in behavioral sciences, human services or social services field with 5 years’ experience of employment demonstrating supervisory and case management experience
- Fluency in both Spanish and English
- Preferred Education and Experience
- Master’s Degree in Social Work from an accredited college or university in behavioral sciences, human services or social services field and 3 years’ experience demonstrating supervisory and case management experience preferred
- Professional licensure preferred
- Child Welfare experience preferred
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.