Job details
Qualifications
Day Shift (Required)
Driver's License (Required)
US work authorization (Required)
BenefitsPulled from the full job description
Full Job Description
If you’re looking to join a fun, energetic team in an up-beat environment to build your career, we are hiring an Assistant General Manager to join the management team at Canton Car Wash, LLC in our Columbia, MD location. We’re seeking a qualified individual that is honest, hard-working and likes to have fun at work!
At Canton Car Wash (CCW) we strive to provide a superior customer experience and we know our team members are what set us apart. By delivering the great experience found only at our facilities, our success has enabled us to expand operations throughout the Baltimore region. We are in constant pursuit of hard-working individuals with exceptional customer service skills, attention to detail and unsurpassed work ethic.
CCW offers a competitive compensation package including:
- Competitive salary commensurate with years of management experience
- Competitive health benefits including medical and dental
- 401K with company match program
- HK4E Benefit: $5000 towards purchase of a new home
- Paid Time Off that accrues from day one
- Commissions for those eligible
- Free unlimited membership and discounted detail packages
- Accidental and life insurance
- Advancement opportunities across all locations in Maryland
- Ongoing training and development
- Fun, inclusive, and positive working environment
Responsibilities:
Manage and supervise all operational areas and create a positive and high energy work environment:
· Effectively open and close the site daily by ensuring the opening and/or closing procedures as defined in the Operations Manual have been thoroughly completed
· Ensures all cash and credit card deposits are reconciled at the end of each day
· Ensures POS equipment is operating properly
· Ensures all security and surveillance cameras are operational at all times
· Continuously monitor throughput and cars/man-hour to ensure the site is operating at maximum productivity
· Monitor all detailing and express detailing to ensure staff is processing vehicles in the correct order and in an efficient manner
· Compare and track labor performance data daily, weekly & monthly
· Understand and apply the site scorecard method
· Check and respond to all emails on a daily basis before and after scheduled shift
Maintain accountability for location sales:
· Ensure all Sales Team members (Greeters, Baristas, and Outside Sales if applicable) are adequately trained and consistently striving for membership enrollment and upselling of services
· Ensure Sales Team members are informing customers of detailing services and striving for detail sales
· Compare and track sales performance data daily, weekly & monthly
Oversees all aspects of location detail & express detail operations:
· Ensure the site has all necessary detailing equipment
· Ensure detailing staff have been properly trained
Oversees all aspects of the location’s maintenance:
· Ensures all tunnel equipment is operational and effective at all times by surveying operating status on a daily basis at a minimum
· Perform basic tunnel equipment repairs when necessary
· Ensures all chemicals are regularly ordered and adequately stocked
· Maintains cleanliness of the interior, including the lobby, café, and restrooms and exterior
Responsible for all site-specific labor and work force scheduling:
· Seeks qualified individuals and communicates hiring needs when necessary to Hiring Manager
· Creates and maintains staffing schedule compatible with weather forecasts and maximum productivity
· Limit over-time hours for all staff
Responsible for completing payroll on a bi-weekly basis for location
Requires 45-50 hours/week
Qualifications:
- Previous leadership experience required
- Demonstrated sound judgement and decision-making skills
- A service and goal-oriented outlook and personality
- A high-level of initiative and motivation for success
- Availability to work long hours, if necessary, to meet the needs of the business
Join the Canton Car Wash Team & Apply Today!
Canton Car Wash provides equal employment opportunities to all employees and applicant for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Quarterly bonus
Ability to commute/relocate:
- Columbia, MD 21046: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)