Job details
BenefitsPulled from the full job description
Full Job Description
The Organization
Purpose and Mission
Founded in 1999, CFUF strengthens urban communities by helping fathers and families achieve stability and economic success. As a pioneer in responsible fatherhood, family strengthening, and workforce development, CFUF’s programs seek to help clients fully exit poverty and sustain themselves and their families. CFUF serves Baltimore’s most marginalized populations living in high crime and high poverty communities. Our members (the term we use when referring to our clients) are 98% African-American, 60% male, 89% unemployed, 50% ex-offenders and homeless, and 30% without high school diplomas. Over 90% face one or multiple temporary or chronic personal, logistical, or human barriers.
All In is the Center for Urban Families’ comprehensive strategy to accelerate social and economic opportunity and advocate for policies that promote equity and racial justice. Leveraging 20 years of positive impact and applied learnings, the All In strategy targets two critical areas: chronic unemployment and family instability. The approach links individual accountability, person-centered case management, and supportive networks with workforce development training, education, and civic engagement. All In dismantles poverty and builds long-term social and economic prosperity that results in brighter futures for our members, their families, and the communities in which they live.
National impact: CFUF’s Practitioners Leadership Institute (PLI) provides technical assistance, and promotes and extends best practices in family strengthening, responsible fatherhood and workforce development to practitioners and key stakeholders across the country. CFUF is also nationally renowned for its public policy work in the responsible fatherhood arena.
Culture and Practice
CFUF is an organization committed to high excellence and quality service to all of its stakeholders. Our culture thrives from a transparent, reflective, and creative environment. We are a highly autonomous workforce, and our staff embraces humor, food, fun, and a passion to serve our members. We believe in recognizing and rewarding high performers. All of these qualities and attributes makes a premier employer of choice.
POSITION SUMMARY:
The All In Case Manager is a vital member of the CFUF team. All In Case Managers will be required to work in an integrated model within the Economic Success, Baltimore Responsible Fatherhood and Couples Advancing Together Programs. All In Case Managers will provide intensive case management services for members for three-to-five years. The intensive case management will include assistance with person-centered goal plan development, barrier removal support, administering surveys and assessments, coaching according to All In program guidelines and procedures, group facilitation, and crisis intervention.
POSITION RESPONSIBILITIES:
- Track and manage caseload of CFUF members and program participants.
- Provide strength-based, case management and work with members to set goals and enhance their self-esteem and self-confidence, including the development of person-centered All In goal plans.
- Maintain case notes, paper and electronic files, and member databases, in real time, as specified by compliance standards.
- Participate in staffing conferences to provide information and input regarding members and approaches to working with members to assist them with resolving problems, becoming self-sufficient, learning and practicing parenting skills, interview techniques, team building, linking to open positions, etc.
- Refer members to internal and external programs and services (e.g. housing services, long-term counseling, child-care, substance abuse counseling, mental health counseling, diversion and expungement services) that can assist them with removing barriers and resolving issues preventing them from participating in the labor market.
- Develop relationships with employer and training partners in coordination with Employment Specialists in order to assess members' successes and challenges at work or training.
- In coordination with Employment Specialists, match members with open position(s) according to experience and skills.
- Ability to prepare members for one-on-one and group interviews, job fairs, phone interviews, and computer assessments.
- Facilitate weekly Baltimore Responsible Fatherhood Program (BRFP) curriculum sessions with staff, providing education, life skills, and awareness to BRFP participants as it pertains to all aspects of responsible fatherhood.
- Present information using a variety of instructional techniques and formats, such as role-playing, tool building exercises, simulations, team exercises, group discussions, videos, and lectures.
- Evaluate the progress of participants within training programs making individual member assessments and supportive service recommendations.
- Assist members with determining their skills and career aspirations through the utilization of career assessment testing tools.
- Assist with the development of modules and implementation of projects affiliated with the All In program model.
- Support outreach efforts and develop community partnerships to include neighborhood outreach and presentations to community partner organizations.
- Participate in scheduled case audits.
- Provide assessments and track results.
- Work with other key CFUF personnel focused on members to ensure their success in training programs as well as employment.
- Work outside of standard business hours, occasionally.
- Stay current on new methodologies and studies in the case management field.
- Complete other tasks as assigned or needed.
KNOWLEDGE, SKILLS & ABILITIES:
- Bachelor's degree in Human Services or related field strongly preferred.
- At least 3+ years of experience working in case management/family support area or related field.
- Substantial understanding of CFUF’s current interventions: workforce development, responsible fatherhood, family services, and supportive services for disadvantaged individuals.
- Knowledge and experience with service agencies and resources for disadvantaged individuals required.
- Must have experience with direct service delivery.
- Ability to work in a busy and diverse team model setting required.
- Must have excellent time management, organizational and communication skills.
- Demonstrated ability to build relationships, establish trust, and engage individuals of diverse educational and socio-economic backgrounds.
- Ability and willingness to travel and attend meetings and/or appointments required.
- Proficient technology skills including Word, PowerPoint, Outlook, and data management systems.
- Must be resourceful, resilient, and tenacious with a high level of personal integrity and passion for CFUF’s mission to accelerate social and economic opportunities, and advocate for policies that promote equity and racial justice.
CFUF is an equal opportunity employer.
Job Type: Full-time
Pay: $55,000.00 - $58,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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