Daniel Smart Manufacturing Inc. is HIRING an Administrative Assistant/Customer Support Professional!
Job details
BenefitsPulled from the full job description
Full Job Description
Daniel Smart Manufacturing, Inc. has been making and distributing high quality motorcycle gear and fashion leather apparel for almost 28 years. We have grown considerably and our volume has increased for inbound and outbound. Consequently, we need a highly organized Administrative Assistant & Customer Support Professional.
Job Summary:
This position is responsible to assist in all office duties and daily operations.
As an Administrative Assistant & Customer Support Specialist you will spend your days doing the following:
Assistance in all office operations and other administrative duties.
Servicing existing wholesale customers via phone and email communication.
Developing and maintaining outstanding working relationships with customers to ensure customer satisfaction.
Assist in solving customer complaints regarding sales and service.
Preparing and modifying documents including correspondence, reports, drafts, memos and emails as directed.
Processing orders in QuickBooks and Invoicing.
Prepare shipping documents for LTL Shipping, UPS, DHL and USPS.
Collaborate with warehouse team, purchasing team and other managers to optimize office processes.
Maintain office supply inventories.
Coordinate maintenance of office operation.
Quickly adapt to our software system.
Job Qualifications:
· Experience: At least 7 years of related experience
Skills
Team attitude, professionalism and patience.
Excellent verbal and written communication skills.
Knowledge of office management system and procedures.
Proven customer service skills.
Strong administrative skills.
Well organized and able to do multi tasks in a fast-paced environment.
Attention to detail and accuracy
Manage time effectively.
Compensation:
Compensation package includes a competitive hourly rate and a company benefits package.
Equal Opportunity Employer.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: One location