Job Details
Full-time
Qualifications
- Communication skills
- Dispatching
- High school diploma or GED
- US work authorization
Full Job Description
We are looking for a reliable Dispatcher to act as a communication point for all of our reservations. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in tense, situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for passengers.
- Prioritize calls according to urgency and importance
- Use, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of drivers to coordinate and prioritize their schedule
- Provide field units with information about passengers, traffic, and requests
Skills
- Proven experience as dispatcher or relevant position
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
Job Type: Full-time
Salary: From $17.00 per hour
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Baltimore, MD 21224: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: One location
CLICK HERE to Apply!