Howard County is HIRING a 911 Dispatcher!

 

Job details

Salary
$50,996 a year
Job Type
Full-time

Benefits
Pulled from the full job description

Dental insurance
Disability insurance
Health insurance
Life insurance
Paid training
Retirement plan

Full Job Description

EMERGENCY COMMUNICATIONS OPERATOR

Starting Salary $50,996

Howard County is hiring for the position of Emergency Communications Operator (9-1-1 Dispatcher).

Essential duties include:

  • Taking emergency calls and dispatching Police and Fire (EMS).
  • Operating communications equipment to receive incoming calls for assistance.
  • Dispatches personnel and equipment to the scene of emergencies and operates Police Teletype.
  • Customer service and computer experience is desirable.

All positions will work the following shifts: two days 7AM to 7PM; two nights 7PM to 7AM; 4 days off.

To be considered for employment, you must meet the following standards:
  • Be 18 years old and a United States Citizen.
  • Possess a High School Diploma or GED.
  • Have no felony or serious misdemeanor convictions.

All applications must be submitted at https://www.policeapp.com/Dispatcher-Howard-County-MD-Police-Officer-Jobs/2171/


Successful candidates must satisfactorily complete the following:

1. Apply online and take the virtual assessment
Create an account on PublicSafetyApp and begin the application process. You will be sent a link for the virtual assessment which you must pass to move on in the process. HCPD uses CritiCall to assess 911 dispatcher candidates on job-related skills. Please visit its website to learn more about the test and how to prepare.

2. Complete a 911 center observation
Once you have passed the virtual assessment, you will be scheduled for an in-person observation of the 911 center. You will be able to meet 911 dispatchers and learn more about the position.

3. Panel interview
Once you have completed your 911 center observation, you will sit for a panel interview to discuss your interest in being a dispatcher, work experiences, skills, and job awareness.

4. Background investigation
A background investigator will conduct various records checks, verify education and work history, and contact you and your listed references.

5. Psychological screening

6. Pre-placement drug screen/hearing test

Expected start date is late 2022.

Excellent Benefits Include:

Health/Dental/Life Insurance; Vacation/Disability/Personal Leave; Competitive Retirement Plan; multi-lingual and specialized training pay!

Howard County Government is an Equal Opportunity Employer.

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