Program Manager Job Description
Rebuilding Together Baltimore is a safe and healthy housing organization dedicated to preserving affordable homeownership and revitalizing communities in Baltimore. The Program Manager position is an opportunity to serve as a leader in a small, but growing, nonprofit organization. Benefits include health insurance, vacation & sick leave, flexible schedule, shared use of company vehicle, professional development opportunities, and a retirement plan.
Position Purpose: The purpose of the Program Manager position is to coordinate Rebuilding Together Baltimore’s repair and renovation projects, serve as point of contact for homeowner clients, and support Rebuilding Together Baltimore’s volunteers in the coordination and execution of projects. The target population for all projects is low-income homeowners.
RESPONSIBILITIES
Project Management
¨ Develop scopes of work for projects as needed
¨ Complete all site inspections and develop list of repair needs for each home
¨ Obtain repair estimates from contractors and monitor progress of jobs
¨ Manage program budget based on funding that is available
¨ Complete hands-on repairs when appropriate
Recipient Communication
¨ Serve as a liaison with service recipients/homeowner applicants
Outreach/Marketing
¨ Market the program services to relevant community groups
Administration
¨ Maintain appropriate records, including ensuring that client files contain all information and documentation required by funders.
¨ Manage permit process
¨ Program administrative work
¨ Supervise AmeriCorps members
Supplies and Materials
¨ Coordinate the purchasing of supplies and building materials for volunteer projects.
¨ Coordinate logistics, supplies and skilled trades for all programs
Tracking/Reporting
¨ Oversee the tracking of applicant and service data
¨ Provide reports as needed
Other duties as assigned
Volunteer Management
¨ Recruit, train and manage volunteers in partnership with other staff
¨ Recruit, schedule and manage skilled labor volunteers
¨ Assign individual volunteers to sites
¨ Provide support to volunteers in executing projects
¨ Coordinate services with participating volunteer groups
¨ Oversee workday logistics for select volunteer project days
Hours
40 hours per week – works from the Rebuilding Together Baltimore office, with occasional remote options available. Some evening and weekend hours required.
Desired skills and experience:
· Bachelor’s Degree is desired, but we will consider applicants with comparable work/life experience
· 2 to 3 years experience in human service or non-profit programming
· Experience working or volunteering with the aging population and/or people with disabilities
· Demonstrated ability to work successfully with volunteers
· Excellent interpersonal, persuasive and problem solving skills and ability to present a professional and articulate image in person and in writing.
· Proficiency in Microsoft Office (MS Word, MS Excel, PowerPoint), Internet and E-mail
· Must have ability to organize and prioritize work; develop beneficial working relationships with staff , volunteers, and clients from diverse programs; delegate tasks as appropriate; possess the ability to pay attention to details; work independently and as a productive member of a team; and meet established deadlines and goals
· Basic construction/home repair skills
Additional Requirements:
- Position requires frequent travel to client’s homes and other community sites. Program Manager must have a valid driver’s license.
- Program Manager will be expected to pursue CAPS (Certified Aging in Place) certification within 12 months of date of hire. Rebuilding Together Baltimore will assume the cost of the training/certification.
- Program Manager will be expected to pursue lead-safe work practice training and certification within 3 months of date of hire. Rebuilding Together Baltimore will assume the cost of the training/certification.
- Program Manager must be able to lift fifty (50) pounds.
· All Rebuilding Together Baltimore employees must be fully vaccinated against COVID-19.
Compensation and Benefits:
· Salary: $50,000-$55,000/year
· Paid Holidays
· Health and Dental Insurance—employer pays most of the premium
· Retirement plan participation and employer match after waiting period
· Professional development opportunities paid for by employer
Details at a Glance
TIME COMMITMENT
START DATE
APPLICATION DEADLINE
EDUCATION
EXPERIENCE LEVEL
SALARY
Benefits
Health & Dental Insurance
Retirement Plan
Paid Time Off
Paid Holidays
Flexible Schedule
Remote one day per week option after probationary period